“For further information on how to receive a refund, visit our refund registration page. “We stopped producing Ionic in 2020 and aren’t offering replacement Ionic devices as part of this recall,” Fitbit added in their FAQ about the recall decision. and another 59 internationally with the batteries, including 78 reports of burn injuries in the United States (two cases of third-degree burns and four of second-degree burns) and 40 other burn injuries internationally.įor those who have a Fitbit Ionic, the company says that they should stop use immediately. If you aren’t sure whether your FitBit is a Fitbit Ionic, the brand says that the particular watches can be identified by their three buttons, colored LCD screen and the model number FB503 on the back.Īs NPR reported, there were 115 incidents in the U.S. Fitbit Ionic smartwatches were produced between 20.
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